All wraps are hand woven and are subject to having specific “quirks” such as bobbin changes. These are not considered errors, and are normal for hand woven fabric. Mountain Girl wraps do not typically have hemmed rails, thus bobbin changes will be visible in the fabric. I do my very best to find and repair all weavers knots, skips and other irregularities in the fabric before finishing and sending to you.
Wraps come wet finished and ready to wear.
Wraps should be washed on cold, delicate and air-dried, or tumbled dry on low heat.
Shipping, returns, etc – Mountain Girl Handwovens (MGH) does not cover customs fees or duty costs; those are solely the responsibility of the customer. Customer acknowledges that MGH is located in the United States of America. All items are shipped with tracking and insurance. If an insurance claim is filed for a package, a refund will be issued to the customer after the insurance claim is paid by the shipping company. It is illegal to lower the declared value of items on custom declaration forms below the amount paid; MGH retains the right to cancel the sale of a wrap if the customer insists on a lower price being declared. All shipping fees are nonrefundable for any reason, and the return shipping and fees associated with the item’s return for any package is the responsibility of the customer unless otherwise agreed upon beforehand by the customer and MGH. MGH reserves the right to withhold a restocking fee on any returned item. Due to the nature of custom products, items that are refused or abandoned at delivery for any reason are non-refundable at the discretion of MGH. Returns, refunds and/or repairs will not be accepted without first discussing the matter with me. Any and all warranties, guarantees and or product promises are nontransferable and are only valid for the original purchaser as listed on the mailing address. Once the item is no longer in the original owner’s possession for whatever reason, any and all warranties, guarantees and or product promises are hereinafter void. If the original owner sells or passes the item on to another person, MGH cannot be held responsible for the condition of the item at that time and cannot guarantee the safety or condition the item is in.